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Thread: Crashing - Perfecttunes DeDupe

  1. #1

    Crashing - Perfecttunes DeDupe

    Perfect Tunes De Dupe always crashes after i detect the duplicates.

    This is either when i let it run for the full duration, or even if i stop it early and only process a few tracks. I cannot run it without crashing.

    Here is the error file i receive


    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: DeDup.exe

    Application Version: 1.0.2.4

    Application Timestamp: 520e72c7

    Fault Module Name: DeDup.exe

    Fault Module Version: 1.0.2.4

    Fault Module Timestamp: 520e72c7

    Exception Code: 40000015

    Exception Offset: 000791c0

    OS Version: 6.1.7601.2.1.0.768.3

    Locale ID: 2057

    Additional Information 1: e01c

    Additional Information 2: e01cc113befec950d28b41857ae4d993

    Additional Information 3: 17dd

    Additional Information 4: 17dd2ba76c4ef492817e094a46d5aa70

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  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    39,042

    Re: Crashing - Perfecttunes DeDupe

    R1.5 should solve your issue, it is in the testing section of our forum.

  3. #3

    Re: Crashing - Perfecttunes DeDupe

    Quote Originally Posted by Spoon View Post
    R1.5 should solve your issue, it is in the testing section of our forum.
    Thank you for this, however after having installed 1.5 i'm still experiencing the same issue. I think it happens upon processing the trakcs, however it happens very quickly after it reaches that screen (like a milisecond after)

    Any help would be great,

    many thanks,
    Ben

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    39,042

    Re: Crashing - Perfecttunes DeDupe

    How many audio files do you have?

  5. #5

    Re: Crashing - Perfecttunes DeDupe

    Quote Originally Posted by Spoon View Post
    How many audio files do you have?
    About 3,000. However i should note that the same error occurs if i click on the (x) button after it has gone through just 30 or so - i wanted to check if the program was getting stuck with so many tracks, so stopped the process early.

    As i say the same thing happens when it goes to process them.

    Many thanks
    Ben

  6. #6
    Administrator
    Join Date
    Apr 2002
    Posts
    39,042

    Re: Crashing - Perfecttunes DeDupe

    Please send me your PerfectTunes database, to do so, open Windows Explorer and type in to the address:

    %appdata%

    The folder PerfectTUNES, zip it up and send to:

    http://www.dbpoweramp.com/email.htm

  7. #7

    Re: Crashing - Perfecttunes DeDupe

    Thank you, I have done this

    Ben





    Quote Originally Posted by Spoon View Post
    Please send me your PerfectTunes database, to do so, open Windows Explorer and type in to the address:

    %appdata%

    The folder PerfectTUNES, zip it up and send to:

    http://www.dbpoweramp.com/email.htm

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