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Thread: Not running??

  1. #1

    Join Date
    Jun 2012
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    Not running??

    Hi

    I have recently upgraded my PC to Win 8.1 from Win 7 on a new hard-drive.

    However Status says "Not Running" even though I am pointing at my Music folder. Worked just fine before the move to Win8.1. Am running release 4.1 on Local Account

    I have McAfee but I disabled firewall and virus scanning to no avial

    Any thoughts please?

    BC

  2. #2
    Administrator
    Join Date
    Apr 2002
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    43,883

    Re: Not running??

    The startup type, what is it set to? for asset.

  3. #3

    Join Date
    Jun 2012
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    Re: Not running??

    Not sure what you mean by "start up type"- but Asset UpNP Configuration opens up and is set at Local Services

    Thank you

  4. #4
    Administrator
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    Re: Not running??

    Try selecting Local Account.

  5. #5

    Join Date
    Jun 2012
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    Re: Not running??

    That's what I meant- it is set up as local account. I've also clicked restart asset But still says not running

  6. #6
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    Re: Not running??

    Do you have any security software which might be stopping Asset from running?

  7. #7

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    Jun 2012
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    Re: Not running??

    Quote Originally Posted by Spoon View Post
    Do you have any security software which might be stopping Asset from running?
    I am using McAfee but I disabled it and still Asset doesn't run. Also it worked with McAfee on my old Win 7 PC.

    BTW I also moved across all the files in the Asset folder on my old Win7 drive onto the Win8.1 drive. I wanted to ensure I moved across the database so that i didn't have to start from scratch on renaming, classifying, etc 9,000 songs.

    Thanks for your continued help

  8. #8
    Administrator
    Join Date
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    Re: Not running??

    Try reinstalling Asset, as if you upgrade your Windows it will not be installed correctly.

  9. #9

    Join Date
    Jun 2012
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    Re: Not running??

    Many thanks, That seems to have worked ....but...now if I go to Dynamics Browsing/Genre the songs etc are not collated under a single Genre. Eg there are hundreds of "Acoutsic" each with only one album in them.

    Any thoughts?

  10. #10
    Administrator
    Join Date
    Apr 2002
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    43,883

    Re: Not running??

    You have 'Acoustic' listed 100 tines under Genre (for dynamic, how about when Genre is selected without dynamic)?

  11. #11

    Join Date
    Jun 2012
    Location
    Sydney
    Posts
    23

    Re: Not running??

    Hi

    I changed the genre Acoustic to Chilled in Jaikoz, restarted Asset and all seems fine now. Many thanks for your help and all the best for the new year.

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