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Problem with Disc Publisher Pro (Unable to locate Primera robot)

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  • RipIt
    • Oct 2013
    • 5

    Problem with Disc Publisher Pro (Unable to locate Primera robot)

    Hi folk, I have a Problem with a Primera Disc Publisher Pro. I installed everything, drivers, original Primera software (PTPublisher - btw it is working with the Robot), dBpoweramp Reference, Batch Ripper R1.5 and Primera Batch Ripper Driver R3.0.2. But if I start the "Test" in "dBpoweramp Batch Ripper: Configuration" I always get the following error:

    Unable to locate Primera robot containing drive 'M', please check connection.

    **********************************************
    Beginning Test

    Running Program: "C:\Program Files (x86)\Illustrate\dBpoweramp\BatchRipper\Loaders\Pr imera\Load\Load.exe" --stoponmultidiscsloaded="yes" --drive="M" --logfile="C:\Users\anzo\AppData\Local\Temp\dBBB90A. tmp" --passerrorsback="C:\Users\anzo\AppData\Local\Temp\d BBB90B.tmp"
    Running...
    Primera Looking For Drive:M
    Primera PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: *** Error: Unable to locate Primera robot containing drive 'M', please check connection.
    PTRobot_Destroy: Destroyed

    Testing Complete

    - it is not the wrong drive - Primera drives are M and N
    - BatchRipper is running under Admin rights
    - the Robot is working with the original Primera Software

    Does anyone know what is the exact problem? Or what do I have to do to get Batch Ripper working?

    Thanks for your help!
    Last edited by RipIt; 10-23-2013, 07:27 PM.
  • Spoon
    Administrator
    • Apr 2002
    • 43902

    #2
    Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

    Does drive N work?
    Spoon
    www.dbpoweramp.com

    Comment

    • RipIt
      • Oct 2013
      • 5

      #3
      Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

      Unfortunately "No". Both drives have the same Problem.

      Unable to locate Primera robot containing drive 'M', please check connection.

      Unable to locate Primera robot containing drive 'N', please check connection.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43902

        #4
        Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

        Normally the driver would indicate which drives it can find, such as:

        "PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: Got Drive 'E' Got Drive 'I'"

        How old is the device?
        Spoon
        www.dbpoweramp.com

        Comment

        • RipIt
          • Oct 2013
          • 5

          #5
          Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

          I can not say how old it is but i guess something around 6 years (2007).

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 43902

            #6
            Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

            It connects by usb to the PC?
            Spoon
            www.dbpoweramp.com

            Comment

            • RipIt
              • Oct 2013
              • 5

              #7
              Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

              Yes, it is connected by usb.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 43902

                #8
                Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                I am sorry I do not know what else you can do.
                Spoon
                www.dbpoweramp.com

                Comment

                • Kyloe
                  • Feb 2013
                  • 11

                  #9
                  Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                  Originally posted by Spoon
                  I am sorry I do not know what else you can do.
                  I had this problem after a re-install of XP - after much thrashing I found this in the PrimoDVD help file

                  "Make sure that your Bravo print driver is installed. You should see a Disc Publisher or a Disc Publisher II in your Printers folder. (Control Panel - Printers) If it is not installed, follow the instructions in your users manual to install the driver. If you do not have your installation CD or if driver is not automatically installing, please download the driver from the Tech Support - Printer Driver section of our website."


                  I downloaded the printer drivers from primera and hey presto!

                  For some reason they had not auto installed ...

                  Comment

                  • mcandrle23
                    • Nov 2013
                    • 10

                    #10
                    Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                    I have the same problem, I can run the PTPublihser application which has a robot calibration utility, works just fine. Launch this ripping application, thinks no robot.

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 43902

                      #11
                      Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                      Which model primera?
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • mcandrle23
                        • Nov 2013
                        • 10

                        #12
                        Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                        Primera Bravo Pro, Disc Publisher Pro, Ser* 2070700045 July 2007

                        Comment

                        • Spoon
                          Administrator
                          • Apr 2002
                          • 43902

                          #13
                          Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                          It says:

                          Primera PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: *** Error: Unable to locate Primera robot containing drive X

                          When you run the test in batch ripper?
                          Spoon
                          www.dbpoweramp.com

                          Comment

                          • mcandrle23
                            • Nov 2013
                            • 10

                            #14
                            Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                            I had used PTPublisher to confirm the robot is working. Your application seems to need a COM port but the unit only has the USB connection. My cmputer has a harware COM1 and then a COM3 in the Ports listing. I tried both COM1 and COM3, no help. How is the driver going to identify the USB connection?

                            Comment

                            • Spoon
                              Administrator
                              • Apr 2002
                              • 43902

                              #15
                              Re: Problem with Disc Publisher Pro (Unable to locate Primera robot)

                              If you have the Primera driver it is usb only, see on the batch ripper page (top driver).
                              Spoon
                              www.dbpoweramp.com

                              Comment

                              Working...

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