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Thread: No audio items found by scan

  1. #1

    Join Date
    Aug 2013
    Posts
    5

    No audio items found by scan

    Hi,

    I have Asset UPnP installed on a Windows 2012 Server machine, my music library is in turn stored on a NAS (Buffalo Terastation (linux)) which is a mapped drive on the Windows 2012 Server machine.

    I have default options (no restrictions) of file types for the scan to find, yet it finds none.

    On the configuration (advanced settings) the library appears normally and it says "contains: Audio Tracks" - so why is the scan not finding any files?

    Any help appreciated.

  2. #2

    Join Date
    Aug 2013
    Posts
    5

    Re: No audio items found by scan

    OK, obviously a permissions issue.

    Fixed by removing all access restrictions to the NAS - not very satisfactory.

    Which user do I need to give permission to the NAS to? What does "Local Account" mean? My log-in has full-control permissions to the NAS, yet UPnP couldn't access the files. Same thing running the Asset as a service.

  3. #3
    Administrator
    Join Date
    Apr 2002
    Posts
    38,481

    Re: No audio items found by scan

    That is the problem, if you are running Asset using the service account (that asset runs in the background before you log in) then this account will not be easy to setup for NAS access, instead switch to local account, and browse the NAS using Windows Explorer, remembering to click the '[x] Remember Password option'

  4. #4

    Join Date
    Aug 2013
    Posts
    5

    Re: No audio items found by scan

    Thanks, it would appear that it is impossible rather than not easy to give the appropriate services access to the NAS.

    This means the only way to use the asset is via the local account but I think this means I have to log-on to the server in order to use the asset over various machines in the network which makes it hassle to use and more than inconvenient.

    For example to use the asset at my music system I have to go upstairs, start up and login to my windows computer, remote desktop to the server, log-in to the server, (that kicks off the asset) then go back downstairs and only then then be able to select the music I wish to play.

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