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Thread: Unsupported format?

  1. #1

    Join Date
    Jul 2013
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    Unsupported format?

    I'm ripping in flac format to a NAS drive and playing from that through a Sonos system.
    I've ripped hundreds of cds and I have one (there may be more; I haven't tried to play them all yet!) that throws up numerous errors during ripping (sometimes saying "error initializing flac)and causes Sonos not to play it, citing an unsupported format. I haven't yet seen this problem with any other cd rip.
    Please can anyone offer any help?

  2. #2
    Administrator
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    Re: Unsupported format?

    When the error message shows, click the copy to clipboard button please and paste the full error here.

  3. #3

    Join Date
    Jul 2013
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    Re: Unsupported format?

    Quote Originally Posted by Spoon View Post
    When the error message shows, click the copy to clipboard button please and paste the full error here.
    Hi Spoon,
    Thanks for taking a look at this.
    Here's the result of the latest attempt to rip this cd. Even though it looks as if some of the tracks have ripped successfully Sonos still says that what it can see is in an unsupported format. I only rip in flac, and this the only rip, so far, in which I've found this problem.

    Error ripping to FLAC, 'Track 6' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\06 Don't You Get It.flac'
    Error audio file failed verification '\\DISKSTATION\music\Mark Knopfler\Golden Heart\06 Don't You Get It.flac'.
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]

    Error ripping to FLAC, 'Track 8' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\08 Cannibals.flac'
    Error audio file failed verification '\\DISKSTATION\music\Mark Knopfler\Golden Heart\08 Cannibals.flac'.
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]

    Error ripping to FLAC, 'Track 7' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\07 A Night in Summer Long Ago.flac'
    Error audio file failed verification '\\DISKSTATION\music\Mark Knopfler\Golden Heart\07 A Night in Summer Long Ago.flac'.
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]

    Error ripping to FLAC, 'Track 9' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\09 I'm the Fool.flac'
    Error audio file failed verification '\\DISKSTATION\music\Mark Knopfler\Golden Heart\09 I'm the Fool.flac'.
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]
    Error opening file, check no other program has it open. [clDecoder::WriteIDTags]

    And this is from the info tab:

    Information ripping to FLAC, 'Track 4' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\04 No Can Do.flac'
    Track 4: Ripped LBA 67412 to 89477 (4:54) in 0:19. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\04 No Can Do.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 699DC874 AccurateRip CRC: B8062144 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-4]
    AccurateRip Verified Confidence 7 [CRCv2 b8062144]
    AccurateRip Verified Confidence 30 [CRCv1 fc80c926]
    AccurateRip Verified Confidence 12 [CRCv2 d311e687], Using Pressing Offset +1215
    AccurateRip Verified Confidence 117 [CRCv1 9554c2b5], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 3' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\03 Golden Heart.flac'
    Track 3: Ripped LBA 44830 to 67412 (5:01) in 0:21. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\03 Golden Heart.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 1AAC1CAB AccurateRip CRC: 6D731A74 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-3]
    AccurateRip Verified Confidence 7 [CRCv2 6d731a74]
    AccurateRip Verified Confidence 32 [CRCv1 74853bd5]
    AccurateRip Verified Confidence 12 [CRCv2 6f5e45ac], Using Pressing Offset +1215
    AccurateRip Verified Confidence 115 [CRCv1 a2ca0f77], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 1' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\01 Darling Pretty.flac'
    Track 1: Ripped LBA 32 to 20367 (4:31) in 0:23. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\01 Darling Pretty.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: F6AD5168 AccurateRip CRC: 8ECEC0EF (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-1]
    AccurateRip Verified Confidence 7 [CRCv2 8ecec0ef]
    AccurateRip Verified Confidence 31 [CRCv1 ef0a0ab0]
    AccurateRip Verified Confidence 12 [CRCv2 46a22117], Using Pressing Offset +1215
    AccurateRip Verified Confidence 116 [CRCv1 47c78710], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 2' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\02 Imelda.flac'
    Track 2: Ripped LBA 20367 to 44830 (5:26) in 0:25. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\02 Imelda.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 3AAE8544 AccurateRip CRC: 3CA4041B (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-2]
    AccurateRip Verified Confidence 7 [CRCv2 3ca4041b]
    AccurateRip Verified Confidence 31 [CRCv1 7e4e5dd1]
    AccurateRip Verified Confidence 12 [CRCv2 8c7ac3ad], Using Pressing Offset +1215
    AccurateRip Verified Confidence 115 [CRCv1 5a336bf5], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 5' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\05 Vic and Ray.flac'
    Track 5: Ripped LBA 89477 to 110202 (4:36) in 0:18. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\05 Vic and Ray.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 2DDABF1E AccurateRip CRC: 8C8AB52E (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-5]
    AccurateRip Verified Confidence 7 [CRCv2 8c8ab52e]
    AccurateRip Verified Confidence 31 [CRCv1 a0216c0a]
    AccurateRip Verified Confidence 12 [CRCv2 cea5a76b], Using Pressing Offset +1215
    AccurateRip Verified Confidence 114 [CRCv1 59d7c3ad], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 6' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\06 Don't You Get It.flac'
    Track 6: Ripped LBA 110202 to 133955 (5:16) in 0:21. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\06 Don't You Get It.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 1FAFDE27 AccurateRip CRC: BFB8D604 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-6]
    AccurateRip Verified Confidence 7 [CRCv2 bfb8d604]
    AccurateRip Verified Confidence 30 [CRCv1 c051b0d0]
    AccurateRip Verified Confidence 12 [CRCv2 9124365f], Using Pressing Offset +1215
    AccurateRip Verified Confidence 114 [CRCv1 2626d9d9], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 8' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\08 Cannibals.flac'
    Track 8: Ripped LBA 155187 to 171787 (3:41) in 0:12. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\08 Cannibals.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: E57843F0 AccurateRip CRC: EF85B9E4 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-8]
    AccurateRip Verified Confidence 7 [CRCv2 ef85b9e4]
    AccurateRip Verified Confidence 30 [CRCv1 6ca86cce]
    AccurateRip Verified Confidence 12 [CRCv2 286b620a], Using Pressing Offset +1215
    AccurateRip Verified Confidence 115 [CRCv1 fb5909ca], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 7' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\07 A Night in Summer Long Ago.flac'
    Track 7: Ripped LBA 133955 to 155187 (4:43) in 0:18. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\07 A Night in Summer Long Ago.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: EE393B02 AccurateRip CRC: 746EF099 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-7]
    AccurateRip Verified Confidence 7 [CRCv2 746ef099]
    AccurateRip Verified Confidence 29 [CRCv1 2db6d394]
    AccurateRip Verified Confidence 12 [CRCv2 13687487], Using Pressing Offset +1215
    AccurateRip Verified Confidence 116 [CRCv1 4bccbee5], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 9' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\09 I'm the Fool.flac'
    Track 9: Ripped LBA 171787 to 191915 (4:28) in 0:14. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\09 I'm the Fool.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 28B65641 AccurateRip CRC: 4E0A1214 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-9]
    AccurateRip Verified Confidence 7 [CRCv2 4e0a1214]
    AccurateRip Verified Confidence 30 [CRCv1 d9a67583]
    AccurateRip Verified Confidence 12 [CRCv2 806f4120], Using Pressing Offset +1215
    AccurateRip Verified Confidence 116 [CRCv1 9025f8bf], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 13' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\13 Done With Bonaparte.flac'
    Track 13: Ripped LBA 267200 to 290155 (5:06) in 0:14. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\13 Done With Bonaparte.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: CF688949 AccurateRip CRC: 89E161B2 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-13]
    AccurateRip Verified Confidence 7 [CRCv2 89e161b2]
    AccurateRip Verified Confidence 30 [CRCv1 797df421]
    AccurateRip Verified Confidence 12 [CRCv2 9975a819], Using Pressing Offset +1215
    AccurateRip Verified Confidence 110 [CRCv1 b8c59e9], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 10' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\10 Je Suis Désolé.flac'
    Track 10: Ripped LBA 191915 to 215512 (5:14) in 0:16. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\10 Je Suis Désolé.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 69ACE13C AccurateRip CRC: 19035F2E (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-10]
    AccurateRip Verified Confidence 7 [CRCv2 19035f2e]
    AccurateRip Verified Confidence 30 [CRCv1 bbe4fe19]
    AccurateRip Verified Confidence 12 [CRCv2 618563bb], Using Pressing Offset +1215
    AccurateRip Verified Confidence 112 [CRCv1 9aa8616e], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 12' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\12 Nobody's Got the Gun.flac'
    Track 12: Ripped LBA 242767 to 267200 (5:25) in 0:14. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\12 Nobody's Got the Gun.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 7B1ACE57 AccurateRip CRC: 0DE97AEF (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-12]
    AccurateRip Verified Confidence 7 [CRCv2 de97aef]
    AccurateRip Verified Confidence 30 [CRCv1 57eee888]
    AccurateRip Verified Confidence 12 [CRCv2 7b7d8421], Using Pressing Offset +1215
    AccurateRip Verified Confidence 111 [CRCv1 58700bed], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 11' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\11 Rüdiger.flac'
    Track 11: Ripped LBA 215512 to 242767 (6:03) in 0:16. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\11 Rüdiger.flac
    AccurateRip: Accurate (confidence 7) [Pass 1]
    CRC32: 55E76B68 AccurateRip CRC: BB4700B7 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-11]
    AccurateRip Verified Confidence 7 [CRCv2 bb4700b7]
    AccurateRip Verified Confidence 31 [CRCv1 53479553]
    AccurateRip Verified Confidence 11 [CRCv2 6b70e368], Using Pressing Offset +1215
    AccurateRip Verified Confidence 109 [CRCv1 8a90b10e], Using Pressing Offset +1215
    HDCD Track Detected

    Information ripping to FLAC, 'Track 14' to '\\DISKSTATION\music\Mark Knopfler\Golden Heart\14 Are We in Trouble Now.flac'
    Track 14: Ripped LBA 290155 to 316765 (5:54) in 0:15. Filename: \\DISKSTATION\music\Mark Knopfler\Golden Heart\14 Are We in Trouble Now.flac
    AccurateRip: Accurate (confidence 8) [Pass 1]
    CRC32: 85F90858 AccurateRip CRC: CE4952C7 (CRCv2) [DiscID: 014-00235cfb-0179f1e4-d3107f0e-14]
    AccurateRip Verified Confidence 8 [CRCv2 ce4952c7]
    AccurateRip Verified Confidence 30 [CRCv1 6a9ca184]
    AccurateRip Verified Confidence 11 [CRCv2 96be0cd6], Using Pressing Offset +1215
    AccurateRip Verified Confidence 108 [CRCv1 6cb84c12], Using Pressing Offset +1215
    HDCD Track Detected

    All the tracks show on the NAS drive, Sonos can see them all except track 9, but it won't play any of them.

    More info! I've just tried to rip a new cd and it appears to rip normally, but again Sonos won't play it, saying it's in an unsupported format. Help!
    Cheers!
    Last edited by robm; 07-17-2013 at 03:48 AM.

  4. #4
    Administrator
    Join Date
    Apr 2002
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    38,481

    Re: Unsupported format?

    It is likely the error is between the NAS and computer, you are best to rip to your Music folder on your PC then once the album is done, move the album to the NAS.

  5. #5

    Join Date
    Jul 2013
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    4

    Re: Unsupported format?

    Quote Originally Posted by Spoon View Post
    It is likely the error is between the NAS and computer, you are best to rip to your Music folder on your PC then once the album is done, move the album to the NAS.
    Hi Spoon,
    Thanks for the suggestion. It produced an error-free rip (and much faster, too!), but Sonos still says it's in an unsupported format and won't play it. Perhaps the fault lies in Sonos. Guess I'll have to try them for some help now!

  6. #6

    Join Date
    Jul 2013
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    Re: Unsupported format?

    Quote Originally Posted by robm View Post
    Hi Spoon,
    Thanks for the suggestion. It produced an error-free rip (and much faster, too!), but Sonos still says it's in an unsupported format and won't play it. Perhaps the fault lies in Sonos. Guess I'll have to try them for some help now!

    I think I've got to the bottom of it Spoon. All the problems have been with HDCDs, which I've been ripping keeping the higher resolution of the HDCD. Apparently Sonos can't play 24 bit files at present, which would certainly account for the issue. I also have a Cambridge Audio Stream Magic 6 which plays these higher resolution rips fine, so there doesn't appear to be a problem with the ripping software after all.

    Sorry to trouble you and thanks for your help.

  7. #7
    dBpoweramp Guru
    Join Date
    Sep 2011
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    754

    Re: Unsupported format?

    Quote Originally Posted by robm View Post
    I think I've got to the bottom of it Spoon. All the problems have been with HDCDs, which I've been ripping keeping the higher resolution of the HDCD. Apparently Sonos can't play 24 bit files at present, which would certainly account for the issue. I also have a Cambridge Audio Stream Magic 6 which plays these higher resolution rips fine, so there doesn't appear to be a problem with the ripping software after all.

    Sorry to trouble you and thanks for your help.
    Yup, that's it. Sonos currently streams a maximum average bitrate of 1411kbps for lossless audio formats.

  8. #8
    dBpoweramp Guru
    Join Date
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    Re: Unsupported format?

    Quote Originally Posted by robm View Post
    All the problems have been with HDCDs, which I've been ripping keeping the higher resolution of the HDCD.
    ... yet another case against doing that.

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