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Thread: Problem with dbpoweramp

  1. #1

    Join Date
    Mar 2013
    Location
    Everett, Wa
    Posts
    12

    Problem with dbpoweramp

    When I load a cd the program reads it but there is no track information or album art. If I click the Meta button I get this swirly thing on the screen for a long time but nothing ever updates. Just looking for a hint as to what might be wrong. I just installed this program and admittedly I am not at all familiar with it yet. It will rip it just fine so it does work, just with no track info.

  2. #2
    dBpoweramp Guru
    Join Date
    Jan 2011
    Posts
    937

    Re: Problem with dbpoweramp

    If it does for all CDs, then potentially dBpoweramp is being blocked from accessing the Internet by your security software.

  3. #3

    Join Date
    Mar 2013
    Location
    Everett, Wa
    Posts
    12

    Re: Problem with dbpoweramp

    Well it is the oddest thing. I tried it three or four times before, with 2 different cd's, and it didn't work. Then a while ago I opened up the program to look at the settings to see what might be going on and while I was going through the various menus and such, all of a sudden I noticed that the screen had updated and the tracks had names and an album title ect. I had not changed anything at that point. Maybe it just takes a long time or something. Now more confused than before, it does work...maybe just slowly.

  4. #4
    Administrator
    Join Date
    Apr 2002
    Posts
    38,476

    Re: Problem with dbpoweramp

    Whilst the metadata button at the top is pressed in, it is getting the information, sometimes it can take 60 seconds.

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