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is AccurateRip offline?

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  • jaredean
    • Jun 2010
    • 26

    is AccurateRip offline?

    Starting last night it seems like the "Communicating with accuraterip: connecting" dialogue box shows up and sits there for a while and then says "not in accuraterip"...i would think that it was just the CD, but i've tried on a couple that for sure should be in there (Van Halen 1984, Diver Down, etc)...then i went to the AccurateRip.com website and it doesn't come up...

    So, either my computer/network is blocking it for some reason, or the site is down, or the albums really aren't in accurateRip...

    Any ideas?
  • jaredean
    • Jun 2010
    • 26

    #2
    Re: is AccurateRip offline?

    Ok, i'm pretty sure it is being blocked here at my work - but i'm in charge of the network and don't know where to look to figure out why...the reason i'm sure is because i remoted into my home computer and can pull up the accurateRip website no problem - so it has to be here for some reason...

    any ideas?

    Comment

    • Spoon
      Administrator
      • Apr 2002
      • 43888

      #3
      Re: is AccurateRip offline?

      I am moving AccurateRip to a new server, the old servers have performed well for the last 4 years, it is time to move on to a virtualized environment. The change over should happen in the next 2 hours (and a DNS delay might mean it takes until a few hours / days until you reach the new server) Any issues please report for


      There is no reason why you should be blocked from the site. Try pinging www.accuraterip.com (the new server ends in .247)
      Spoon
      www.dbpoweramp.com

      Comment

      • pcalv
        dBpoweramp Enthusiast
        • Feb 2007
        • 52

        #4
        Re: is AccurateRip offline?

        Hi
        I came onto the forum for the same reason - accurate rip hasn't been working last night or tonight. It appears the accuraterip website is down also. I am connecting from home so have no issues with company firewalls.

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 43888

          #5
          Re: is AccurateRip offline?

          It is definitely up. It is funny as 3-4 years ago when we moved to our servers in the USA there were a select group of people who could not access it, it seemed as though the ISP could not route to that IP address.
          Spoon
          www.dbpoweramp.com

          Comment

          • pcalv
            dBpoweramp Enthusiast
            • Feb 2007
            • 52

            #6
            Re: is AccurateRip offline?

            Thanks for the reply.
            I tested the accuraterip website through my phone and it does indeed work. I guess it must be a caching issue at my isp. If it doesn't start working in a few days i'll contact my ISP (O2 in the UK).

            Comment

            • s.gleissner
              • Jul 2011
              • 6

              #7
              Re: is AccurateRip offline?

              Hi Spoon,

              for me here in germany, it looks like www.accuraterip.com is offline or the routing is somewhere broken. traceroute tells me this:

              Routenverfolgung zu accuraterip.com [89.238.133.247] über maximal 30 Abschnitte:

              1 <1 ms <1 ms <1 ms fritz.box [x.x.x.x]
              2 39 ms 37 ms 38 ms x.x.fra.de.hansenet.net [x.x.x.x]
              3 37 ms 38 ms 37 ms y.y.fra.de.hansenet.net [x.x.x.x]
              4 37 ms 38 ms 37 ms ae0-0.pr03.decix.de.hansenet.net [213.191.66.138]
              5 40 ms 216 ms 212 ms de-cix.ohtele.com [80.81.192.165]
              6 57 ms 60 ms 58 ms xe-3-3-3031.bb1.ams1.nl.gbxs.net [193.27.64.150]
              7 55 ms 56 ms 57 ms vlan3333.bb1.man1.uk.gbxs.net [77.243.185.29]
              8 56 ms 56 ms 56 ms ohtele-ic.cust.globalaxs.com [77.243.185.2]
              9 * * * Zeitüberschreitung der Anforderung.
              10 * * * Zeitüberschreitung der Anforderung.
              11 * * * Zeitüberschreitung der Anforderung.
              12 * * * Zeitüberschreitung der Anforderung.
              13 * * * Zeitüberschreitung der Anforderung.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 43888

                #8
                Re: is AccurateRip offline?

                Saw a very similar traceroot from someone in Poland (77.243.185.2 is right where the server is). It turned out simply rebooting the ADSL router (the guys in Poland) solved the issue.
                Spoon
                www.dbpoweramp.com

                Comment

                • s.gleissner
                  • Jul 2011
                  • 6

                  #9
                  Re: is AccurateRip offline?

                  Originally posted by Spoon
                  It turned out simply rebooting the ADSL router (the guys in Poland) solved the issue.
                  Not here, a reboot was not successful. Ok, i wait until tomorrow and hope that the routers will arrange this under themselves.

                  Thanks anyway, Simon

                  Comment

                  • s.gleissner
                    • Jul 2011
                    • 6

                    #10
                    Re: is AccurateRip offline?

                    solved.

                    i ran nslookup -d www.accuraterip.com and saw an AAAA record (as far as i know this is for IPv6). And so i deactivated my IPv6 in my router (which was only 6to4, which is known to produce sometimes problems. Or you maybe have a problem in your DNS entry for IPv6).

                    And voila: www.accuraterip.com is finally there!

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 43888

                      #11
                      Re: is AccurateRip offline?

                      I have also asked the datacenter to look into it.
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 43888

                        #12
                        Re: is AccurateRip offline?

                        I can see the AAAA record my self, I have asked the DNS provider (godaddy) for their input.
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • Spoon
                          Administrator
                          • Apr 2002
                          • 43888

                          #13
                          Re: is AccurateRip offline?

                          The odd thing is, the previous server + DNS had AAAA records:

                          Code:
                          C:\Windows\System32>nslookup -d www.accuraterip.com ns1.softlayer.com
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 4, rcode = NOERROR
                                  header flags:  response, auth. answer, want recursion
                                  questions = 1,  answers = 1,  authority records = 2,  additional = 0
                          
                              QUESTIONS:
                                  www.accuraterip.com, type = A, class = IN
                              ANSWERS:
                              ->  www.accuraterip.com
                                  internet address = 74.86.240.219
                                  ttl = 86400 (1 day)
                              AUTHORITY RECORDS:
                              ->  accuraterip.com
                                  nameserver = ns2.softlayer.com
                                  ttl = 86400 (1 day)
                              ->  accuraterip.com
                                  nameserver = ns1.softlayer.com
                                  ttl = 86400 (1 day)
                          
                          ------------
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 5, rcode = NOERROR
                                  header flags:  response, auth. answer, want recursion
                                  questions = 1,  answers = 0,  authority records = 1,  additional = 0
                          
                              QUESTIONS:
                                  www.accuraterip.com, type = AAAA, class = IN
                              AUTHORITY RECORDS:
                              ->  accuraterip.com
                                  ttl = 3600 (1 hour)
                                  primary name server = ns1.softlayer.com
                                  responsible mail addr = root.accuraterip.com
                                  serial  = 2010092900
                                  refresh = 3600 (1 hour)
                                  retry   = 300 (5 mins)
                                  expire  = 604800 (7 days)
                                  default TTL = 3600 (1 hour)
                          
                          ------------
                          Name:    www.accuraterip.com
                          Address:  74.86.240.219
                          Here is the new one:

                          Code:
                          C:\Windows\System32>nslookup -d www.accuraterip.com
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 4, rcode = NOERROR
                                  header flags:  response, want recursion, recursion avail.
                                  questions = 1,  answers = 2,  authority records = 2,  additional = 1
                          
                              QUESTIONS:
                                  www.accuraterip.com, type = A, class = IN
                              ANSWERS:
                              ->  www.accuraterip.com
                                  canonical name = accuraterip.com
                                  ttl = 1827 (30 mins 27 secs)
                              ->  accuraterip.com
                                  internet address = 89.238.133.247
                                  ttl = 1827 (30 mins 27 secs)
                              AUTHORITY RECORDS:
                              ->  accuraterip.com
                                  nameserver = pdns02.domaincontrol.com
                                  ttl = 1827 (30 mins 27 secs)
                              ->  accuraterip.com
                                  nameserver = pdns01.domaincontrol.com
                                  ttl = 1827 (30 mins 27 secs)
                              ADDITIONAL RECORDS:
                              ->  pdns01.domaincontrol.com
                                  internet address = 216.69.185.50
                                  ttl = 2497 (41 mins 37 secs)
                          
                          ------------
                          Non-authoritative answer:
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 5, rcode = NOERROR
                                  header flags:  response, want recursion, recursion avail.
                                  questions = 1,  answers = 1,  authority records = 1,  additional = 0
                          
                              QUESTIONS:
                                  www.accuraterip.com, type = AAAA, class = IN
                              ANSWERS:
                              ->  www.accuraterip.com
                                  canonical name = accuraterip.com
                                  ttl = 1827 (30 mins 27 secs)
                              AUTHORITY RECORDS:
                              ->  accuraterip.com
                                  ttl = 9027 (2 hours 30 mins 27 secs)
                                  primary name server = pdns01.domaincontrol.com
                                  responsible mail addr = dns.jomax.net
                                  serial  = 2011071903
                                  refresh = 28800 (8 hours)
                                  retry   = 7200 (2 hours)
                                  expire  = 604800 (7 days)
                                  default TTL = 86400 (1 day)
                          
                          ------------
                          Name:    accuraterip.com
                          Address:  89.238.133.247
                          Aliases:  www.accuraterip.com
                          Spoon
                          www.dbpoweramp.com

                          Comment

                          • jaredean
                            • Jun 2010
                            • 26

                            #14
                            Re: is AccurateRip offline?

                            I'm glad it wasn't just me...i did reboot the server/router to make sure it wasn' that - but no change - still down...

                            here is a traceroute i just ran:

                            Tracing route to accuraterip.com [89.238.133.247]
                            over a maximum of 30 hops:

                            1 <1 ms <1 ms <1 ms x.x.x.x
                            2 <1 ms <1 ms <1 ms x.x.x.x
                            3 8 ms 9 ms 7 ms x.x.x.x
                            4 65 ms 64 ms 64 ms tg9-2.cr02.slkcutxd.integra.net [209.63.98.209]

                            5 69 ms 64 ms 65 ms tg9-1.cr01.dnvrcoet.integra.net [209.63.98.65]
                            6 69 ms 64 ms 64 ms te9-4.cr02.dnvrcoet.integra.net [209.63.98.74]
                            7 64 ms 69 ms 65 ms te9-1.cr02.chcgildt.integra.net [209.63.98.70]
                            8 67 ms 66 ms 64 ms tg9-1.br01.asbnva16.integra.net [209.63.115.102]

                            9 130 ms 65 ms 68 ms te1-2.ashbnxc7.us.ip.tdc.net [206.223.115.59]
                            10 191 ms 189 ms 189 ms ae-2.asd9nqp1.nl.ip.tdc.net [83.88.21.183]
                            11 * * * Request timed out.
                            12 214 ms 204 ms 200 ms xe-3-4-0.bb1.ams1.nl.gbxs.net [193.27.64.54]
                            13 204 ms 204 ms 200 ms vlan3333.bb1.man1.uk.gbxs.net [77.243.185.29]
                            14 175 ms 217 ms 176 ms ohtele-ic.cust.globalaxs.com [77.243.185.2]
                            15 * * * Request timed out.
                            16 * * * Request timed out.
                            17 * * * Request timed out.
                            18 * * * Request timed out.
                            19 * * * Request timed out.
                            20 * * * Request timed out.
                            21 * * * Request timed out.
                            22 * * * Request timed out.
                            23 * * * Request timed out.
                            24 * * * Request timed out.
                            25 * * * Request timed out.
                            26 * * * Request timed out.
                            27 * * * Request timed out.
                            28 * * * Request timed out.
                            29 * * * Request timed out.
                            30 * * * Request timed out.

                            Trace complete.

                            Comment

                            • MvL
                              • Oct 2009
                              • 23

                              #15
                              Re: is AccurateRip offline?

                              I was ripping some compact discs yesterday and came to the same conclusion.

                              I just ping accuraterip.com and it's not receiving the ping.


                              HTML Code:
                              -bash-3.2$ ping -c 1 accuraterip.com
                              PING accuraterip.com (89.238.133.247) 56(84) bytes of data.
                              
                              --- accuraterip.com ping statistics ---
                              1 packets transmitted, 0 received, 100% packet loss, time 0ms

                              Comment

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