title
Products            Buy            Support Forum            Professional            About            Codec Central
 

upgrade confusion

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • doobre
    • May 2006
    • 47

    upgrade confusion

    I was running version 11.5 powerpack, I wanted the CD writer and AssetuPnP so went for the offered upgrade on the dmc configuration page, which took me to the ref. v14 upgrade page with 4 options... from which I chose the "Upgrade Existing dBpoweramp to Reference (also Family Pack Upgrades) "... expecting to go to ref. v14, I thought.

    after paying and installing I have now version 13.5 and the dmc configuration page is still offering to upgrade to v14..??

    if I go thru the upgrade process again (order*blooper* etc) I am offered the sveta audio download r5 which is version 11.5..??

    Can someone please clarify the path required to get version 14!!, am I doing something wrong? am i not able to upgrade from v11.5 to ref. v14 for some reason?
    thanks in advance
    CD
  • Spoon
    Administrator
    • Apr 2002
    • 43888

    #2
    Re: upgrade confusion

    Please email your order number:

    Spoon
    www.dbpoweramp.com

    Comment

    • doobre
      • May 2006
      • 47

      #3
      Re: upgrade confusion

      Hi Spoon

      I have PM'd you the order number..

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 43888

        #4
        Re: upgrade confusion

        I PM'd back asking what the new order number was.
        Spoon
        www.dbpoweramp.com

        Comment

        • doobre
          • May 2006
          • 47

          #5
          Re: upgrade confusion

          Hi there
          Please check my question and ID*blooper* on your PM, thanks.

          Comment

          • doobre
            • May 2006
            • 47

            #6
            Re: upgrade confusion

            Hi Spoon
            I think I have retrieved the new order number correctly from the renewal webpage, I will PM it once the time restriction/delay has passed.

            Thanks, sorry for the lack of clarity on my part.

            Comment

            • doobre
              • May 2006
              • 47

              #7
              Re: upgrade confusion

              Hi there
              I have PM's you with the numbers..

              Comment

              Working...

              ]]>