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Thread: PerfectMeta Problem

  1. #1

    Join Date
    Feb 2010
    Posts
    2

    PerfectMeta Problem

    I am using dBpoweramp for quite some time. On 15 Feb 2010 I upgraded to dBpoweramp Reference R13 which should give me one year free access to PerfectMeta. Today I wanted to use the program again, however, I am being prompted that PerfectMeta needs to be renewed. Well less than 2 weeks usage of PerfectMeta falls obviously short of the promise of one year free access once the Reference Edition is being purchased.
    I have already downloaded the software a second time and installed it but mo avail.
    Please advice how I will get access to PerfectMeta for which I paid.
    For reference I am using Windows 7, 32bit, German language version.

    Thanks

    HHL

  2. #2

    Join Date
    Feb 2010
    Posts
    2

    Re: PerfectMeta Problem

    I just realised that the upgrade to refernce (which I bought) did not include the 1 year PerfectMeta access (which was not highlighted at the time of purchase, anyway)
    I just now bought the AMG PerfectMeta licence for 1 year separately.
    However, it is impossible to activate with my Order Number for the Reference R13 dBpoweramp software (message: This order number is invalid or not entitled to AMG access).
    Please advice.
    Regards,
    HHL

  3. #3
    Administrator
    Join Date
    Apr 2002
    Posts
    40,597

    Re: PerfectMeta Problem

    You would use the order number for the 1 year purchase, if you still have problems email that order number to:

    http://www.dbpoweramp.com/email.htm

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