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Thread: BatchRipper Hangs!

  1. #1

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    BatchRipper Hangs!

    When I'm ripping CD's using multiple players the BatchRipper stops responding ("hangs").

    This happens when one of the current rip sessions encounter a bad CD with a lot of Re-Reads.

    The background rips sessions finishes even if the BatchRipper hangs.

    The machine is a Vista x64 system, clean only used with dbPowerAmp, no other software, with all updates installed. 8 core CPU with 4Gb RAM.

    Using dbPowerAmp 13.2 (beta) and BatchRipper 1.2 (beta).

    Any clue what the problem are?

    /Keivan

  2. #2
    Administrator
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    Re: BatchRipper Hangs!

    We will note as a possible bug to simulate and try to see if it can lock the batch ripper (none of my CD drives would lock like that).

  3. #3

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    Re: BatchRipper Hangs!

    I'm have a lot of problem with the Batch Ripper hanging, it hangs at least 1 time every hour.

    I'm tried everyting to find a work around, do you have any idea what to try?

    It seams to hang when I'm having more then 2 rippers having re-reads at the same time, that means that if I'm ripping a bad batch of CD's I'm getting the hang more often.

    /Keivan

  4. #4
    dBpoweramp Guru
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    Re: BatchRipper Hangs!

    Are drives IDE (aka ATA), SATA, Firewire or USB?

    If IDE, are they on the same IDE channel?

    -brendan

  5. #5
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    Re: BatchRipper Hangs!

    Try not using Batch Ripper, instead have 2x CD Rippers running and see if one effects the other (on a working system, it should never).

  6. #6

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    Re: BatchRipper Hangs!

    All drives are SATA-II.

    I'v already tried running several CD Rippers without any problems!

    I have 10 drives of the same modell, and are ripping 100 CD's / hour.

    I have a Server motherboard with Dual Xeon 5420 processors (total 8 cores), 8Gb internal memory, running a 3Gb RAM disk (used as a temporary files, the temp ripp), 6 channel SATA on motherboard, 4 channel SATA on expansion card PCI-X.

    The problem with Batch Ripper haning doesn't seam to be affected by the number of current Rips. If I only run 4 drives I still get the problem.

    Note that it's only Batch Ripper interface that hangs, the CdGrab tasks finish even if BatchRipper hangs.

    I'm made a dump of the hanged BatchRipper, is this something that can help in tracking down the problem?

    /Keivan

  7. #7

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    Re: BatchRipper Hangs!

    Any suggestions?

    Shuld I revert back to non beta version of BatchRipper?

    One obervation can be that the BatchRipper seams to hang (stop responding) when a CD has a high number of re-read sectors.

    /Keivan

  8. #8
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    Re: BatchRipper Hangs!

    Do you have the option to 'disable auto-run' set in Batch RIpper configuration?, if so uncheck it.

  9. #9

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    Re: BatchRipper Hangs!

    Yes I do, I'll give it a try today. I'll get back with the result as soon as I can.

    One other obeservation could be that the Batch Ripper seams to hang when there are 2 or more rips that are finished at the same time and at least one with re-rips.

    /Keivan

  10. #10

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    Re: BatchRipper Hangs!

    The disable of 'disable auto-run' did NOT help.

    I'm more and more convinced that the hang is caused by more that 2 rips finishing at the same time.

    I'm now keeping track of all hangs, I'm checking if 2 or more rips is finished at the same time and I'm checking if I'm having re-reads at the same time the Batch Ripper hangs.

    Does this give any clues what the problem might be?

    /Keivan

  11. #11

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    Re: BatchRipper Hangs!

    The last 30 hangs, 2 or more rips has finished at the same time. So I'm almost 100% sure the bug has to do with this. I haven't found any other common thing during the last 30 hangs.

    Any idea what to do? This is a realy big problem for us!

    /Keivan

  12. #12
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    Re: BatchRipper Hangs!

    We will give this propper attention this week, when the BR hangs, does the ripping process continue (are new discs loaded)?

    Is the Manual Input & Review option enabled (to allow manual meta data input)?

  13. #13

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    Re: BatchRipper Hangs!

    I'll try to give you as much help that I can.

    When the BatchRipper process hangs, the CDGrab processes continue to run as expected and when a Rip is finished the CDGrab process terminates normaly.

    The CD doesn't eject when the BatchRipper hangs.

    Then manual review option is not enabled.

    I have a process dump from when the BatchRipper has hanged, is this something that can help you in tracking down the problem?

    /Keivan

  14. #14
    Administrator
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    Re: BatchRipper Hangs!

    No, because the program would be waiting on mutexes of the system, which would not be in the dump.

  15. #15
    Administrator
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    Re: BatchRipper Hangs!

    K1 please send an email 'batch ripper hanging' to:


    http://www.dbpoweramp.com/email.htm

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