Not getting album art

[wolster]

Hi
I have been noticing for a while that I am not getting any album art appearing when the software identifies a CD. Everything else is fine. Is there a setting that needs changing?
I tried to let you know my version number but can't find where to access it.

Cheers
wolster

[Spoon]

Re: Not getting album art

Run dbpoweramp Configuration and check that Perfect meta has some access time remaining.

[LtData]

Re: Not getting album art

See "Need to find your version?" below for your version number and where to find "dBpoweramp Configuration".

[wolster]

Re: Not getting album art - still a problem

Thanks Guys. Updated version to 13.1 & newer FLAC. Still not getting album art.
Versions as follws:

dBpoweramp Music Converter
Release 13.1
Registration Status
Reference: Registered
AMG, GD3 & MusicBrainz: 226 Days Access Remaining (Internet Meta Data)

DSP Effects: Release 3

dBpoweramp Audio Player
Audio player extraordinaire


dBpoweramp CD Writer
Audio CD burning simplicity


Sveta Portable Audio
Enhance your portable player

Any further help would be appreciated.

Cheers
wolster

[Wayne]

Re: Not getting album art - still a problem

What firewall software are you running? Is it blocking dMC's access?

[wolster]

Re: Not getting album art

Hi Wayne
I am running Sunbelt Kerio Personal Firewall. It wasn't a problem in the past when I was getting the album art and to test I just disabled the firewall and tried a CD rip - still no album art.
Is it possible to rip some extra CDs and add album art later? -assuming you guys are able to assist the fix.

Regards

wolster

[Spoon]

Re: Not getting album art

No ablum art needs to be done at the ripping stage. Even parental control software can stop album art working.

[wolster]

Re: Not getting album art

No young children, therefore no parental control software.
Anything else I can try?
I would really like to get this fixed before ripping any more CDs.

Thanks
wolster

[LtData]

Re: Not getting album art

Try a few of these tips: http://forum.dbpoweramp.com/showpost...83&postcount=5

[wolster]

Re: Not getting album art

Thanks LtData

Went through the tips listed but none applied.
Still no album art.
Could this have something to do with me not being to get any Meta Data back in August? At that time Spoon asked me to send an email and was able to solve my problem after a couple of file exchanges.

Thanks
wolster

[Spoon]

Re: Not getting album art

That was only to activate the metadata, once activated it should be retrieved.

Is Internet explorer set to use a proxy server to access the internet?

[Wayne]

Re: Not getting album art

You originally mentioned that the CD ripper is retrieving other album data, it is definitely being sourced from AMG, GD3 or MusicBrainz?

[Spoon]

Re: Not getting album art

Good point after reading metadata press ALT+M to view where it came from.

[wolster]

Re: Not getting album art

Thanks for the assistance, guys.
After reading the previous suggestions I loaded 6 CDs. I found that I could only activate Alt +M after clicking on the Meta button on the toolbar. This revealed that, of the 6 CDs, 4 retrieved data from Music Brainz and freedb while 2 retreived data only from freedb. Does this mean that we getting closer to solving the problem? :smile2:

Cheers
wolster

[wolster]

Re: Not getting album art

forgot to add that I use Firefox, not Explorer and I do not have it set to a proxy server.

Thanks
wolster