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Thread: Not getting album art

  1. #1

    Join Date
    Jul 2008
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    15

    Not getting album art

    Hi
    I have been noticing for a while that I am not getting any album art appearing when the software identifies a CD. Everything else is fine. Is there a setting that needs changing?
    I tried to let you know my version number but can't find where to access it.

    Cheers
    wolster

  2. #2
    Administrator
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    Apr 2002
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    38,578

    Re: Not getting album art

    Run dbpoweramp Configuration and check that Perfect meta has some access time remaining.

  3. #3
    dBpoweramp Guru LtData's Avatar
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    May 2004
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    Re: Not getting album art

    See "Need to find your version?" below for your version number and where to find "dBpoweramp Configuration".

  4. #4

    Join Date
    Jul 2008
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    15

    Re: Not getting album art - still a problem

    Thanks Guys. Updated version to 13.1 & newer FLAC. Still not getting album art.
    Versions as follws:

    dBpoweramp Music Converter
    Release 13.1
    Registration Status
    Reference: Registered
    AMG, GD3 & MusicBrainz: 226 Days Access Remaining (Internet Meta Data)

    DSP Effects: Release 3

    dBpoweramp Audio Player
    Audio player extraordinaire


    dBpoweramp CD Writer
    Audio CD burning simplicity


    Sveta Portable Audio
    Enhance your portable player

    Any further help would be appreciated.

    Cheers
    wolster

  5. #5
    dBpoweramp Guru Wayne's Avatar
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    Aug 2002
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    Lowestoft, England
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    1,229

    Re: Not getting album art - still a problem

    What firewall software are you running? Is it blocking dMC's access?

  6. #6

    Join Date
    Jul 2008
    Posts
    15

    Re: Not getting album art

    Hi Wayne
    I am running Sunbelt Kerio Personal Firewall. It wasn't a problem in the past when I was getting the album art and to test I just disabled the firewall and tried a CD rip - still no album art.
    Is it possible to rip some extra CDs and add album art later? -assuming you guys are able to assist the fix.

    Regards

    wolster

  7. #7
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    Re: Not getting album art

    No ablum art needs to be done at the ripping stage. Even parental control software can stop album art working.

  8. #8

    Join Date
    Jul 2008
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    Re: Not getting album art

    No young children, therefore no parental control software.
    Anything else I can try?
    I would really like to get this fixed before ripping any more CDs.

    Thanks
    wolster

  9. #9
    dBpoweramp Guru LtData's Avatar
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    May 2004
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    USA
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    Re: Not getting album art


  10. #10

    Join Date
    Jul 2008
    Posts
    15

    Re: Not getting album art

    Thanks LtData

    Went through the tips listed but none applied.
    Still no album art.
    Could this have something to do with me not being to get any Meta Data back in August? At that time Spoon asked me to send an email and was able to solve my problem after a couple of file exchanges.

    Thanks
    wolster

  11. #11
    Administrator
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    Re: Not getting album art

    That was only to activate the metadata, once activated it should be retrieved.

    Is Internet explorer set to use a proxy server to access the internet?

  12. #12
    dBpoweramp Guru Wayne's Avatar
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    Aug 2002
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    Lowestoft, England
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    Re: Not getting album art

    You originally mentioned that the CD ripper is retrieving other album data, it is definitely being sourced from AMG, GD3 or MusicBrainz?

  13. #13
    Administrator
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    Re: Not getting album art

    Good point after reading metadata press ALT+M to view where it came from.

  14. #14

    Join Date
    Jul 2008
    Posts
    15

    Re: Not getting album art

    Thanks for the assistance, guys.
    After reading the previous suggestions I loaded 6 CDs. I found that I could only activate Alt +M after clicking on the Meta button on the toolbar. This revealed that, of the 6 CDs, 4 retrieved data from Music Brainz and freedb while 2 retreived data only from freedb. Does this mean that we getting closer to solving the problem? :smile2:

    Cheers
    wolster

  15. #15

    Join Date
    Jul 2008
    Posts
    15

    Re: Not getting album art

    forgot to add that I use Firefox, not Explorer and I do not have it set to a proxy server.

    Thanks
    wolster

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