Error Message - dBpoweramp CoreConvertor has stopped working

[JoeC]

Hello - I get the message "dBpoweramp CoreConvertor has stopped working" in a ton of pop up windows when I use batch convert to convert more than about 200 files. I'm using Vista on r13. The error log shows "Error: Watchdog timeout, possible CoreConverter crash". Any suggestions on how to correct?

[Spoon]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

What are you converting to and from? (do the source files play in another program)?

[JoeC]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

They're MP3 files that I'm using the tag convertor to embed album art.

[JoeC]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

The source files files play find in iTunes. The weird thing is when I click through the error messages it appears that Music Convertor moves to the next file and keeps going.

[Spoon]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

If they have an id3v2.4 tag, we do not handle those.

[JoeC]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

Thanks for your reply. I dont' think that's the problem but I'll keep digging. Do you know of a way to convert the tag to the format your program requires?

[Spoon]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

Our program should be ok with anything that is not v2.4

[JoeC]

Re: Error Message - dBpoweramp CoreConvertor has stopped working

I've experimented a little and wonder if the issue is related to when I try to update tags on a file that does not have a folder.jpg in it's folder. For example let's say the John Doe artist has 4 albums one of which does not have album art. If I select the parent folder will I get errors when it hits the folder without art? Is there a way to overcome this?
Thanks.