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Ok.. Guess I should have noticed that - my apologies and thanks!
I heard that direct show went bye bye in windows 7 and so I tried this on windows 7 and still no workie.
Is there anything I can do...

Ok here is what was installed:
Monitored program
VerintAudio
Monitored on
6/23/2010 9:46:55 AM
Monitored program path

Pre-install snapshot name
6/23/2010 9:46:18 AM
Post-install...

Also BTW keep in mind th codecs came from the vendor. (Verint).
the audio files are recordings of phone conversations in the corporate structure.

Well again I know this may be beyond your scope and do appreciate ALL of the help, but is there a way to find out if that is indeed the case or not? because if so then my continued effort would be a...

this is what I thought as well and that is the oddity that I am seeing.
Windows media player did not play the files and gave an error. When I installed the codecs from the vendor windows media was...

not even if I provide the dll's from the vendor?
If not (and I know this is beyond your scope) but can you give me a link on how to get audacity to recognize the codecs?
I have searched and...

I would like to purcahse this app, however cannot justify the cost if it does not work for us, this is why I am asking if the dll's can be installed via a package from you guys..
thanks..

wow, never thought I would see someone who represents a software app suggest another app.
Audacity did not work either.. tried them way before I found dBpoweramp.
Can I not give someone the dll's...

ok so what does this mean for dMC?
--
again the codecs are installed where WMP can play the audio file.

The codecs are installed in windows. Windows media player can play the file without a problem. It is any other app that cannot see it.
Any thoughts?

I am so much in need to add thrid party codecs to an app.
Is there a way to do this with this app?
The 3rd part codecs is from Verint - I360 - they are wav files but when I try to convert I get:...