Errors trying to join files

Hello,
I bought this package today so I could process and join video files from my video camera, but it won't work for me.
No matter which codec or container type I try, I keep getting the same error. Even if I use the Matroska (no encoding copy) with audio stream copy 1:1, it dumps the same error.
I do see one forum post about this saying v1.6 fixes the issue, but that is the version I am running. I also installed the "additional codecs", but it still does this.
Can anyone help with this one?



Error converting to Matroska (copy, no encoding), 'E:\video-edit\mkv\00005.mkv; E:\video-edit\mkv\00006.mkv; E:\video-edit\mkv\00007.mkv; E:\video-edit\mkv\00008.mkv; E:\video-edit\mkv\00009.mkv' to 'E:\dvd-rip\00005.mkv'
[matroska @ 0000000000467740] No bmp codec tag found for codec ansi
Could not write header for output file *0 (incorrect codec parameters ?): Invalid argument

What type of video and audio are in the mkv files?

I'll put the video details as produced by the camera below.
I did, however, figure out how to make it work but it is less than ideal. What I found was that this only happens if I try to use one of the "copy no encoding" options.
I found that if I selected H.264 (for example), it finally worked. Problem is, this takes hours, but I primarily don't really want any compression or re-processing, I just want original quality but a single video file output.
Anyway, here are the properties of a video file as produced directly by the camera:
==================
General
ID : 0 (0x0)
Complete name : E:\video-edit\00005.MTS
Format : BDAV
Format/Info : Blu-ray Video
File size : 1.72 GiB
Duration : 20 min 12 s
Overall bit rate mode : Variable
Overall bit rate : 12.2 Mb/s
Maximum Overall bit rate : 18.0 Mb/s
Recorded date : 2019-05-17 18:30:58-05:00
Writing application : Panasonic

Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference : 2 frames
Format settings, GOP : M=3, N=15
Codec ID : 27
Duration : 20 min 12 s
Bit rate mode : Variable
Bit rate : 11.3 Mb/s
Maximum bit rate : 16.8 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan type, store method : Separated fields
-----------------------------------------------

Thanks for your reply!

hello? anyone still there?

Please upload 2 files to dropbox and personal mail me the link.

Thanks for your reply.
I have sent you a PM that includes path for sample file retrieval.
Thanks again

Hello...
any update on this issue?

I replied to your PM, check your messages please.

Thank you for the files, we have found the issue and will update to R1.7 ASAP

That's great, thank you!