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Jochen
06-06-2019, 03:57 AM
Hi,

after conversion of a PNG with transpareny to JPG it delivers rubbish. Obviously the ImageConverter cannot handle transparency?

Is it possible to correct?

Best regards,
Jochen

Spoon
06-06-2019, 09:46 AM
I just took a PNG image which had a transparency and converted to JPEG (no dsp effects) and the image came out correct (with a white background).

Perhaps there is something about that PNG image you have?

juansann
10-11-2019, 10:08 AM
Hello,
I think that the problem is that the PNG have some layer who avoid to be transparency. Also check the color palette that it has.

NicholasWilliam
04-06-2020, 03:57 AM
Try "Save to Web" in Photoshop. That should remove extra layers in the image.

hotanjaliupadhy
01-02-2021, 05:15 AM
Thanks

Jochen
01-15-2021, 05:41 AM
It still doesn't work:
3036

The black area was the transparent area and it should be white. The corresponding PNG was created by Adobe Illustrator CC.

3037

This was the original PNG file.

Edit:
Funny... obviously the website converted the PNG to JPG automatically at the second picture and this conversion worked correctly. One proof more that the dBpoweramp ImageConverter has a bug.

Edit 2:
The conversion via Adobe Bridge works fine, too. But the sense of ImageConverter is the quick conversion "on-the-fly" in Windows Explorer.... so I hope you can find a solution. If you need the original PNG file, then let me know how to send.

Spoon
01-15-2021, 06:51 AM
You can email us the PNG? our email address is on the about link above.

Jochen
03-29-2021, 07:54 AM
Hi Spoon,

I sent des PNG a while ago but I haven't seen any reaction from your side. This issue is still open and it still converts a PNG to JPG with black background.

BR
Jochen