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View Full Version : Unable to install dMC R16.6 Reference Registered



seemingly
05-23-2019, 08:47 AM
I just upgraded from dMC R13.5 Ref. to R16.6 Ref.
I am unable to get R16.6 to install.
[dMC-R16.6-Ref-Registered.exe (35,430,640 bytes)]
Each attempt goes from a pop-up saying:
"Installer
Processing Installer"
to two Windows pop-ups saying:
"C.tmp-dMC-Ref-Registered-32bit.exe has encountered a
problem and needs to close. We are sorry ..."
(Each attempt creates newly named files in %TEMP%.)

I uninstalled R13.5 first, before trying the R16.6 install.
* Though installing R16.6 fails, re-installing R13.5 does not.

I am installing from Safe Mode.
There is no security software running.
The installer *is* able to access my %TEMP% folder.
Each install attempt writes 2 files, of the form:
C.tmp-dMC-Ref-Registered-32bit.exe (17,754,864 bytes)
spiC.tmp (16,919,457 bytes)
No disk space errors; C: has >= 11 GB of free space.

The target system is Windows XP SP3, 32-bit AMD, 1 GB RAM.
It has all the updates that Microsoft offered for XP.
(I use this older system for a few dedicated purposes.)

I have searched the forum and read other accounts.
None I've seen so far have matched or solved my issue.

Again -- key -- R13.5 *will* install, R16.6 does not.
What dependencies does R16.6 have that R13.5 does not?

Dat Ei
05-23-2019, 08:55 AM
Did you try to install the 32bit or the 64bit version?


Dat Ei

Spoon
05-23-2019, 01:27 PM
As a test can you try to install TuneFusion:

https://www.dbpoweramp.com/tunefusion.htm

the download is on that page.

seemingly
05-23-2019, 05:55 PM
Did you try to install the 32bit or the 64bit version?

Dat Ei

The Windows error pop-ups (see above) confirm 32-bit executable.
Likewise, Cygwin "file" command.

seemingly
05-23-2019, 06:00 PM
As a test can you try to install TuneFusion:

Same failure response with TuneFUSION R1.1 Trial.
Again, Windows error pop-ups confirm 32-bit.

seemingly
05-23-2019, 07:46 PM
Same failure response with TuneFUSION R1.1 Trial.
Again, Windows error pop-ups confirm 32-bit.

While I did uninstall dMC-R13.5-Ref-Registered, the following still show as installed:
dAP Control Freak
dAP Skin Magnum
dBpowerAMP
dBpoweramp DSP Effects
dBpowerAMP FLAC Codec

Do I need to remove any of these for successful installation?
(I didn't want to lose the old Audio Player if I could help it...)

Also, I captured copies of the 2 error report files that Windows
offered to send to MS, if those might be at all helpful...

Spoon
05-23-2019, 08:12 PM
Those other programs would not matter. Ensure Windows XP is fully patched, I tried a fresh Windows XP SP3 install just now then downloaded the trail for dBpoweramp from:

https://www.dbpoweramp.com/dmc.htm

It installed without issues.

seemingly
05-24-2019, 12:01 AM
Ensure Windows XP is fully patched,

Done:

"High-priority updates
No high-priority updates for your computer are available.
To check for optional updates, return to our home page and click Custom.

Optional software updates
No optional software updates for your computer are available.
To select other updates, use the options to the left.

Optional hardware updates
No optional hardware updates for your computer are available.
To select other updates, use the options to the left."

Same test conditions and same response on 2 different XP systems.
What dependencies does R16.6 have that R13.5 does not?

seemingly
05-24-2019, 03:29 AM
Personal thought. It's time go give up on XP and move on.

I have a variety of hardware and software that I use in different ways.
I have reasons for keeping a couple of XP systems in service.
It would be most convenient for me if one can run R16.6 vs. R13.5.
Maybe it can, and maybe it can't.
I do start by checking system requirements statements.
I guess in this case I should have tested R16.6 Trial next.

Spoon
05-24-2019, 05:04 AM
Look in Event viewer for the crash, it should be under application, please post the contents.

seemingly
05-24-2019, 06:31 AM
[ Event Viewer / Application - 2 events - launching dMC-R16.6-Ref-Registered.exe in Safe Mode ]

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/24/2019
Time: 4:08:00 AM
User: N/A
Computer: PROTO
Description:
Faulting application 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, faulting module 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, fault address 0x0000210e.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 34 38 2e ure 48.
0018: 74 6d 70 2d 64 6d 63 2d tmp-dmc-
0020: 72 65 66 2d 72 65 67 69 ref-regi
0028: 73 74 65 72 65 64 2d 33 stered-3
0030: 32 62 69 74 2e 65 78 65 2bit.exe
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 69 6e 20 34 38 2e 74 in 48.t
0048: 6d 70 2d 64 6d 63 2d 72 mp-dmc-r
0050: 65 66 2d 72 65 67 69 73 ef-regis
0058: 74 65 72 65 64 2d 33 32 tered-32
0060: 62 69 74 2e 65 78 65 20 bit.exe
0068: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0070: 61 74 20 6f 66 66 73 65 at offse
0078: 74 20 30 30 30 30 32 31 t 000021
0080: 30 65 0d 0a 0e..

-----------------------------------------------

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/24/2019
Time: 4:08:04 AM
User: N/A
Computer: PROTO
Description:
Faulting application 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, faulting module 48.tmp-dmc-ref-registered-32bit.exe, version 0.0.0.0, fault address 0x000035dd.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 34 38 2e ure 48.
0018: 74 6d 70 2d 64 6d 63 2d tmp-dmc-
0020: 72 65 66 2d 72 65 67 69 ref-regi
0028: 73 74 65 72 65 64 2d 33 stered-3
0030: 32 62 69 74 2e 65 78 65 2bit.exe
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 69 6e 20 34 38 2e 74 in 48.t
0048: 6d 70 2d 64 6d 63 2d 72 mp-dmc-r
0050: 65 66 2d 72 65 67 69 73 ef-regis
0058: 74 65 72 65 64 2d 33 32 tered-32
0060: 62 69 74 2e 65 78 65 20 bit.exe
0068: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0070: 61 74 20 6f 66 66 73 65 at offse
0078: 74 20 30 30 30 30 33 35 t 000035
0080: 64 64 0d 0a dd..

Spoon
05-24-2019, 06:45 AM
It could be the CPUs are too old to run this R16. The error message gives no real indication of the fault, just a changing fault address. The difference between R13 is that it would have used an older version of Microsoft's compiler, R16 will use Visual Studio 2013, that specifically supports XP if you tell it to.

seemingly
05-24-2019, 07:19 AM
Look in Event viewer for the crash, it should be under application, please post the contents.

Have done. Post is awaiting approval...?

seemingly
05-24-2019, 10:17 AM
It could be the CPUs are too old to run this R16.

Is the installation process *itself* that intense...?

I did manage to use the slower of these laptops as my primary
machine until 2018, and was typically running:
Firefox 48.0.2 (usually 6+ windows)
Thunderbird 45.8.0 (POP)
LibreOffice 5.0

And someone recently told me:
"If the hardware runs XP, it can run 10." ;)

Let me know if anything else comes to mind.
I'll try to free up a different machine for ripping.

Spoon
05-24-2019, 03:44 PM
It is not about speed, but cpu instructions supported, it is possible that the later Microsoft compilers will not work with very old CPUs.