View Full Version : Problem Scanning art work in to Perfect Tunes

01-09-2016, 06:26 PM
In the midst of ripping my CD collection (newbie) and I am starting to clean up the artwork and metadata. Perfect Tunes-Album Art opens a dialogue box to import a cd cover from my scanner. Oddly, I am not able to change resolution or scan type. I am able to do a prescan, which I then crop to the right size. When I hit start, the program freezes. Any suggestions? Thanks,


P.S. I am working in Windows 10 and the scanner is a Brother MFC-9970CDW.

01-09-2016, 06:34 PM
Does the scanner work with other programs?

01-09-2016, 07:59 PM
Thanks for the quick response. The scanner works fine with other programs.

01-10-2016, 06:00 AM
So when you click start to scan, the scanning dialog freezes? and it does not even start the scan?

01-10-2016, 09:49 AM
When I hit start (with and without doing a prescan), the scanner starts but then seems to freeze when it is attempting to embed the image.

01-10-2016, 09:59 AM
Well, this is weird. After hitting start, the scanner dialogue box stays open and the "spinner" spins. Now, when I manually close it (which I was doing before also), it is capturing and embedding the album cover. I will keep playing around with it.