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digitalad
08-28-2015, 08:46 AM
Hi,

How to use ACE ?
I configure a new profile but I can't select a codec for conversion. The "Convert to" choice list is empty.
Somebody could help ?

Thanks,
nA

pignonson
08-28-2015, 08:53 AM
Hi,

I have same troublesheet. The context "Convert to" is empty.

OS 7 64bit
ACE : 4.1.2.0 - 32 bit installed
DbPowerAmp : 15.3.0.2 for 64 bit

Thanks,

JLB

mville
08-28-2015, 09:27 AM
Try asking the support team at www.trinitysoftware.nl (http://www.trinitysoftware.nl) also.

Spoon
08-28-2015, 04:03 PM
You need 32 bit dBpoweramp installed, see:

https://forum.dbpoweramp.com/showthread.php?33251-dBpoweramp-R15-Compatibility

digitalad
08-31-2015, 05:40 AM
Hi Spoon,

Are you sure ? ACE is installed in the folder 64bit programs.
I completed the installation of 32-bit dBpoweramp but the result is the same.
Does the number of CPU cores on the host station to matter?
The purchased version is a version of ACE 2 CPU cores.
The host station is equipped with a 4-core CPU.

Spoon
08-31-2015, 05:46 AM
Number of CPUs does not matter, all that counts is both ACE and dBpoweramp are installed to the default locations. Try uninstall both, then install ACE, it is installs to 64 bit location then install 64 bit dbpoweramp. to same location.

digitalad
08-31-2015, 09:02 AM
Hello,
I tried this without success.
(Intel i5, Windows 7 enterprise)

I completely de-installed dBpoweramp and ACE.
I erased all traces in the registry.
I launched the installation of ACE as shown (before dBpoweramp).
This time, ACE is installed in the x86 folder (?) C: \ Program Files (x86) \ Illustrate \ dBpoweramp
Then, without forcing it to the 32bit installation, dBpoweramp was installed under the same tree. This did not happen before.
It works now.

nA