View Full Version : Meta Data REtrieval Error

01-05-2015, 09:02 AM
I have installed CD Ripper v15 on Windows 7 and Windows 8.1 PCs. The ripper works correctly on the Windows 7 PC but does note retrieve the meta data for CDs on the v8.1 PC. I have purchased the family pack so, I have a registered copy for both PCS. I do not know what could be blocking the meta data on the v8.1 PC.

01-05-2015, 09:37 AM
Security software will be blocking it from accessing the internet.

01-05-2015, 10:35 AM
At the risk of sounding stupid, I have to ask where I can check for the offending security software. Your program is not issuing any error. I have shutdown my windows firewall, and my anti-virus software. That hasn't corrected the issue. I am the only user of the PC where this is not working. That said, I tried running CD Ripper as an administrator. That didn't help either. So, if you have something that will point me in the correct direction, it would be much appreciated.


01-05-2015, 04:00 PM
In dBpoweramp Configuration make sure that 'Allow dBpoweramp to Access internet' is checked, and if you require a proxy server it is entered here.

01-05-2015, 04:55 PM
Thanks Spoon. Stupid error on my part.