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JAKW
10-17-2014, 06:16 AM
I trialled an earlier version (?12) without difficulty. Yesterday I purchased the latest version (15). Before installing it, I uninstalled the previous version. Now when I try to run Batch Converter, I get a message saying "No audio files selected for conversion." Finding a similar post here from 2012, I uninstalled, restarted Windows (v7 SP1), and reinstalled: still the same. The files are a mixture of FLAC and MP3 so it's not linked to a specific codec. Any suggestions, please?
Spoon
10-17-2014, 08:27 AM
You are able to browse to and select music files in Batch Converter?

It could be a permissions issue, right click on Batch Converter >> Run as Administrator
JAKW
10-17-2014, 04:27 PM
I can browse down to subfolder level, but no music files appear.

I've done as you suggested an run as Administrator, but with the same result.
Spoon
10-18-2014, 03:26 AM
What music type are your audio files?
JAKW
10-18-2014, 05:45 AM
A mixture, mainly MP3 and FLAC, as I said in the original post.
Spoon
10-18-2014, 08:50 AM
Where is the music saved? in the Music folder on drive c?
JAKW
10-18-2014, 10:00 AM
No, on an external hard drive, which worked with the previous version.
Spoon
10-18-2014, 11:55 AM
Copy some of the files to the music folder on C:, then browse to the music folder, can they now be seen?
JAKW
10-20-2014, 03:44 AM
Okay - I've tried that. Same problem. I can see them in Windows Explorer, but not in Batch Converter.
Spoon
10-20-2014, 04:59 AM
Browse Batch Converter to:

c:\Windows\Media

does it list the files in there?
JAKW
10-20-2014, 07:58 AM
No.
Spoon
10-20-2014, 09:24 AM
Then 100% something on the system is stopping dBpoweramp from accessing the real files. Try to disable your anti-virus software as a test.
JAKW
10-21-2014, 10:22 AM
Turned off anti-virus; no change. Any other ideas?
Spoon
10-21-2014, 10:34 AM
Sorry no, it is really simple reading a file listing, it has been the same code for 15 years.
JAKW
10-21-2014, 10:38 AM
Regrettably, then, I must ask for a refund of the registration fee.
Spoon
10-21-2014, 02:20 PM
Send your request please to this email:

http://www.dbpoweramp.com/email.htm
klafollette
11-09-2014, 07:45 PM
I am experiencing the exact same issue. I've been using dbPoweramp batch converter for years, the v14 lastly. I have regularly used to convert my lossless WMA files into other formats. I recently upgraded to v15, and am finding that it cannot see files that previous version had no problem with seeing or converting. I tried copying the folder of an artist to root of C:\, and dbPowerAmp still cannot see the files. The files are there in Windows File Explorer, I can play the files, they were accessible to previous version of dbPowerAmp as I had converted the Lossless WMA files to other versions in past. Other folders/files in the same root are visible and able to convert, but a number of folders do not show any files in the dbPowerAmp Batch converter. I tried running as Administrator. No improvement. Running Windows 7 64 bit. Nothing else has changed since this worked in previous version.
klafollette
11-09-2014, 09:01 PM
I figured out my problem. I didn't have the Windows Media codec installed. Once I did that, all the folders with lossless WMA files showed up.