View Full Version : PerfectTUNES does not find ANY cover art -> No Art Found

09-23-2014, 07:00 AM
I purchased PerfectTUNES today to complete my collection with cover art.
Unfortunately NONE of my queries finds ANY cover art.
I first tried to access and scan a network folder. After finishing the scan, I clicked "Album Art"
Now I see a list of all albums, but if I click to the [Fix] button, the "Choose Album Art" window appears, but it's empty.

This happens to all already tried albums, even it's a famous artist, like e.g. Aerosmith.
Also it doesn't matter if I scan a network folder or a local folder, the 'result' is the same... NO FINDS AT ALL! :(

I also played around with the settings (less restrictions as possible, e.g. max pixel size 1400, max Art File Size 2000 KB)

What could be the problem? Did I miss something?

Please help!

09-23-2014, 07:23 AM
It appears that something on your computer is blocking PerfectTunes's access to the internet. An Anti-virus program, etc.

09-23-2014, 07:47 AM
Damn! Indeed, after closing Trendmicro, it worked! :thumbup:

I might have guessed by myself :D
Thanks a lot!