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View Full Version : Crashing - Perfecttunes DeDupe



benrogers
01-17-2014, 12:37 PM
Perfect Tunes De Dupe always crashes after i detect the duplicates.

This is either when i let it run for the full duration, or even if i stop it early and only process a few tracks. I cannot run it without crashing.

Here is the error file i receive

Problem signature:

Problem Event Name: APPCRASH

Application Name: DeDup.exe

Application Version: 1.0.2.4

Application Timestamp: 520e72c7

Fault Module Name: DeDup.exe

Fault Module Version: 1.0.2.4

Fault Module Timestamp: 520e72c7

Exception Code: 40000015

Exception Offset: 000791c0

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 2057

Additional Information 1: e01c

Additional Information 2: e01cc113befec950d28b41857ae4d993

Additional Information 3: 17dd

Additional Information 4: 17dd2ba76c4ef492817e094a46d5aa70

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Spoon
01-17-2014, 01:08 PM
R1.5 should solve your issue, it is in the testing section of our forum.

benrogers
01-20-2014, 04:09 AM
R1.5 should solve your issue, it is in the testing section of our forum.

Thank you for this, however after having installed 1.5 i'm still experiencing the same issue. I think it happens upon processing the trakcs, however it happens very quickly after it reaches that screen (like a milisecond after)

Any help would be great,

many thanks,
Ben

Spoon
01-20-2014, 05:44 AM
How many audio files do you have?

benrogers
01-20-2014, 05:48 AM
How many audio files do you have?

About 3,000. However i should note that the same error occurs if i click on the (x) button after it has gone through just 30 or so - i wanted to check if the program was getting stuck with so many tracks, so stopped the process early.

As i say the same thing happens when it goes to process them.

Many thanks
Ben

Spoon
01-20-2014, 06:45 AM
Please send me your PerfectTunes database, to do so, open Windows Explorer and type in to the address:

%appdata%

The folder PerfectTUNES, zip it up and send to:

http://www.dbpoweramp.com/email.htm

benrogers
01-20-2014, 06:50 AM
Thank you, I have done this

Ben






Please send me your PerfectTunes database, to do so, open Windows Explorer and type in to the address:

%appdata%

The folder PerfectTUNES, zip it up and send to:

http://www.dbpoweramp.com/email.htm