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anand_jhaveri
01-18-2011, 11:48 PM
I have recently installed the Music Converter onto my desktop. However, while converting from one format to another, it only uses one cpu.

On my laptop, when converting the same set of files, it uses multiple cpu's.

What do I need to do to get the desktop to use multiple cpu's?

As background, I first downloaded a trial version and then downloaded a registered version. Wondering if that has anything to do with the problem?

Spoon
01-19-2011, 03:38 AM
You need the reference version to use multiple cpus

anand_jhaveri
01-19-2011, 04:14 AM
How do I get the reference version?

I have already paid for it.

Anand.

Spoon
01-19-2011, 04:31 AM
Enter your Order reference / receipt number when asked, a download link is then presented. Lost your order number? visit the above link to lookup.

anand_jhaveri
01-19-2011, 11:44 AM
I did that and got the link. However, the multi-cpu option still does not work.

Spoon
01-19-2011, 01:34 PM
Have a look on this chart:

http://www.dbpoweramp.com/db-versions.htm

You have the Reference Version, rather than the 'Power Pack'? if you look in dBpoweramp Configuration it should state:

dBpoweramp Music Converter: Registered Reference

anand_jhaveri
01-30-2011, 11:09 AM
I have the 'Power Pack' version instead of the 'Reference' version, even though I had paid for the 'Reference' version.

Pls let me know how I can get the ref version instead.


Thanks,
Anand.

Spoon
01-30-2011, 03:52 PM
Re-issue registered version of dBpoweramp can be downloaded from this page:

http://www.dbpoweramp.com/registration/


Enter your Order reference / receipt number when asked, a download link is then presented. Lost your order number? visit the above link to lookup.

anand_jhaveri
01-30-2011, 11:51 PM
I have done with twice, but each time I get the power pack version, despite it saying it is the 'reference' version.

Please let me know what next to do?

dbfan
01-31-2011, 02:21 AM
http://www.dbpoweramp.com/email.htm

Email your order number please with a link to this thread.