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Installation Error

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  • JRW
    • Mar 2010
    • 8

    Installation Error

    I just tried to install v 15.1 & got an installation error saying the Graphic Equalizer.dll could not be installed & that the disk may be full. This was on a C drive that is 1.8TB free. The install appeared to complete for other elements, but when I tried the install on another PC I got a worrying blue screen crash after the same message. Is there a bug in this installation file. I am using Win7. Ihave used dbpoweramp for years and not had this issue before.
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  • Spoon
    Administrator
    • Apr 2002
    • 43926

    #2
    Re: Installation Error

    Your anti virus software is blocking this file from installing, it is actually the anti virus on the 2nd pc which causes the blue screen (a guess).

    There is no virus in this file, your security software is detecting a false positive, report the file to the anti virus software company.
    Spoon
    www.dbpoweramp.com

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    • JRW
      • Mar 2010
      • 8

      #3
      Re: Installation Error

      Many thanks for the information and speedy reply - the AV program was Bitdefender I'll try to let them know

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