Problem with Disc Publisher Pro (Unable to locate Primera robot)

[RipIt]

Hi folk, I have a Problem with a Primera Disc Publisher Pro. I installed everything, drivers, original Primera software (PTPublisher - btw it is working with the Robot), dBpoweramp Reference, Batch Ripper R1.5 and Primera Batch Ripper Driver R3.0.2. But if I start the "Test" in "dBpoweramp Batch Ripper: Configuration" I always get the following error:

Unable to locate Primera robot containing drive 'M', please check connection.

**********************************************
Beginning Test

Running Program: "C:\Program Files (x86)\Illustrate\dBpoweramp\BatchRipper\Loaders\Pr imera\Load\Load.exe" --stoponmultidiscsloaded="yes" --drive="M" --logfile="C:\Users\anzo\AppData\Local\Temp\dBBB90A. tmp" --passerrorsback="C:\Users\anzo\AppData\Local\Temp\d BBB90B.tmp"
Running...
Primera Looking For Drive:M
Primera PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: *** Error: Unable to locate Primera robot containing drive 'M', please check connection.
PTRobot_Destroy: Destroyed

Testing Complete

- it is not the wrong drive - Primera drives are M and N
- BatchRipper is running under Admin rights
- the Robot is working with the original Primera Software

Does anyone know what is the exact problem? Or what do I have to do to get Batch Ripper working?

Thanks for your help!

[Spoon]

Does drive N work?

[RipIt]

Unfortunately "No". Both drives have the same Problem.

Unable to locate Primera robot containing drive 'M', please check connection.

Unable to locate Primera robot containing drive 'N', please check connection.

[Spoon]

Normally the driver would indicate which drives it can find, such as:

"PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: Got Drive 'E' Got Drive 'I'"

How old is the device?

[RipIt]

I can not say how old it is but i guess something around 6 years (2007).

[Spoon]

It connects by usb to the PC?

[RipIt]

Yes, it is connected by usb.

[Spoon]

I am sorry I do not know what else you can do.

[Kyloe]

I am sorry I do not know what else you can do.

I had this problem after a re-install of XP - after much thrashing I found this in the PrimoDVD help file

"Make sure that your Bravo print driver is installed. You should see a Disc Publisher or a Disc Publisher II in your Printers folder. (Control Panel - Printers) If it is not installed, follow the instructions in your users manual to install the driver. If you do not have your installation CD or if driver is not automatically installing, please download the driver from the Tech Support - Printer Driver section of our website."


I downloaded the printer drivers from primera and hey presto!

For some reason they had not auto installed ...

[mcandrle23]

I have the same problem, I can run the PTPublihser application which has a robot calibration utility, works just fine. Launch this ripping application, thinks no robot.

[Spoon]

Which model primera?

[mcandrle23]

Primera Bravo Pro, Disc Publisher Pro, Ser* 2070700045 July 2007

[Spoon]

It says:

Primera PTRobot_Initialize: EnumRobots: EnumDrives Robot *0: *** Error: Unable to locate Primera robot containing drive X

When you run the test in batch ripper?

[mcandrle23]

I had used PTPublisher to confirm the robot is working. Your application seems to need a COM port but the unit only has the USB connection. My cmputer has a harware COM1 and then a COM3 in the Ports listing. I tried both COM1 and COM3, no help. How is the driver going to identify the USB connection?

[Spoon]

If you have the Primera driver it is usb only, see on the batch ripper page (top driver).