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Thread: AudioSafeExternalProcess.exe errors in App Event Log every 3 min

  1. #1

    Join Date
    Feb 2012
    Posts
    7

    AudioSafeExternalProcess.exe errors in App Event Log every 3 min

    Hi

    I've just noticed that there are lots of errors in the app Event log, and they happen every 3 mins with the same error each time.
    The Audiosafe client's message log has reported a few .flac file error issues which is confirmed by flactest, but the below mentions Monkey audio. Is this a known issue?

    Firstly I see :

    Faulting application name: AudioSafeExternalProcess.exe, version: 1.0.0.6, time stamp: 0x4ed637ea
    Faulting module name: Monkeys Audio.dll, version: 10.0.0.1, time stamp: 0x4cda703b
    Exception code: 0xc0000094
    Fault offset: 0x0001d000
    Faulting process id: 0xa1c
    Faulting application start time: 0x01cd1e4cd9eb66b3
    Faulting application path: C:\Program Files (x86)\Illustrate\AudioSafe\AudioSafeExternalProces s.exe
    Faulting module path: C:\Program Files (x86)\Illustrate\AudioSafe\decoder\Monkeys Audio.dll
    Report Id: 21e304e0-8a40-11e1-814d-3c4a9279bde3

    Then after 4 sec:

    Fault bucket 2935527024, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: AudioSafeExternalProcess.exe
    P2: 1.0.0.6
    P3: 4ed637ea
    P4: Monkeys Audio.dll
    P5: 10.0.0.1
    P6: 4cda703b
    P7: c0000094
    P8: 0001d000
    P9:
    P10:

  2. #2

    Join Date
    Feb 2012
    Posts
    7

    Re: AudioSafeExternalProcess.exe errors in App Event Log every 3 min

    I discovered that after all there was an .ape file with an error (the filename was hidden by the message log window), so I fixed that but the error events remained. So I restarted the Audiosafe client and now there are no errors so far.

  3. #3
    Da Man Spoon's Avatar
    Join Date
    Apr 2002
    Posts
    29,313

    Re: AudioSafeExternalProcess.exe errors in App Event Log every 3 min

    We release an update to AudioSAFE soon which is able to handle corrupted Monkeys Audio files better.

  4. #4

    Join Date
    May 2012
    Location
    Mongolia
    Posts
    1

    I appreciated

    I'm new here , nice thread!

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