MP4 Conversion not working

[nikki]

Hello I actually posted this in the wrong forum so moving it here.

when I try to convert to MP4 format I get the following error message:

"C:\Program Files\Illustrate\dBpowerAMP\Compression\Mp4 (CLI)\encode.bat" C:\~dmcin.wav C:\~dmcout.mp4 -br 48

Unable to run encoder 'C:\Program Files\Illustrate\dBpowerAMP\Compression\Mp4 (CLI)\encode.bat'


Any suggestions? I tried re-installing.

Thanks!

[LtData]

Which mp4 encoder did you download? Try the encoder here: http://forum.dbpoweramp.com/showthread.php?t=7417

[nikki]

Initially I installed dbpoweramp-codec-mp4.exe

I tried installing the link you gave me and got the following error message:

The CODEC required to compress 'C:\Converted Music\Atomic Dog.m4a' could not be opened.
Unable to run encoder 'C:\Program Files\Illustrate\dBpowerAMP\Compression\m4a (FAAC CLI)\faac.exe'

So not sure why I'm having problems with the encoder.

Nikki

[LtData]

Where do you have dbPowerAmp installed to? Do you see a "locate encoder" button on the Compression settings or advanced settings? It sounds like you need to point dMC to the correct location.

[nikki]

Well, when I click on locate encoder automatically pops up with

C:\Program Files\Illustrate\dBpowerAMP\Compression\m4a (FAAC CLI)\faac.exe

Is that wrong?

[LtData]

Is that where you have the encoder installed to? If it is, then it is correct. If you have dMC installed somewhere else, change it to reflect where dMC is installed to.

[nikki]

It is installed to that location but it just won't run the file. Say's it can't. The locate encoder is pointed towards it. Any other suggestions?

[ChristinaS]

Is your original file maybe protected? Can you play it in any player?

[nikki]

Hi,

The files are not protected. It just won't run the encoder.

[LtData]

What is the settings of your input file? Try converting to a 16-bit, 2-channel (stereo) 44100Hz WAV and then converting to a mp4 file.

[nikki]

Hi,

I did that and it still fails. Says it can't run the decoder. It goes to about 9% and I get the error message.

[ChristinaS]

Hi,

I did that and it still fails. Says it can't run the decoder. It goes to about 9% and I get the error message.
Can you play the file in any player? If so, which one?

[neilthecellist]

If you can't, the file's probably corrupted. Try downloading the codecs again.

[LtData]

If no media player plays the file, the file is probably corrupted. Did you try to remove protection on a downloaded iTunes Music Store song?

[neilthecellist]

If it's protection, Here is your answer. I made a really nice post here too. (http://forum.dbpoweramp.com/showpost.php?p=35370&postcount=2)

[nikki]

Hi All,

I played the music in windows media player and irfanview mp3 player. I tried several different files that play fine with the same result. I've also uninstalled and reinstalled several times but get the same result.

And no I've actually never been to Itunes.

the technology gods are against me :(

[LtData]

What are the settings of your mp4 file? Bits (16 or 24), channels, frequency (44100)?
Also, try a Test Conversion of your file. If it fails, dMC cannot decode your file.

[nikki]

Hi,

I did a test conversion and it worked fine.

But if I try to go Wav or Mp3 to Mp4 no dice. Now it said the CODEC required to compress the file (used same song i used for test) could not be opened and still unable to run encoder.

[ChristinaS]

Ok, let me get this straight. Your input file is C:\~dmcin.wav ? This looks fishy to me, like it's an intermediate file of somethting . I've actually seen this file name recently and I an't rememebr wehre, why and under what circumstances.

So your input file is a .wav and you are trying to convert it to .mp4 which fails.

What are the specs of your .wav file? bits, frequency, channels? is it a compressed .wav by chance or is it a pcm .wav?

When you try to convert it to .mp4 what did you select for the quality settings?

And where are you sending the output? hopefully not to a cd drive; don't opt for deleting the input file either.

[LtData]

Ahh, your input file is a WAV. Again, how many bits (16 or 24), Frequency, and channels?

[nikki]

I posted a reply last night but I don't see it.

Oh well, it plays in at least 3 different players including windows media player. So, the files aren't corrupt. I have re-downloaded codecs at least 4 times.

And I don't use I tunes.

So, at this point have no idea why I'm having so many problems. It will encode to anything else but MP4. And my files are not protected.

[LtData]

Ahh, your input file is a WAV. Again, how many bits (16 or 24), Frequency, and channels?
Please answer these questions so we can try to pinpoint your problem. And you say you CAN convert to formats besides mp4?

[nikki]

Hi,

I'm trying wav AND MP3 to MP4 with same results.

I used the exact settings you suggested in prior response and the following.

For the wave it's 16 bit 1 channel and 8000 frequency. I've tried 16 2 and 44100. Same response....unable to run encoder.

The Mp3 is 128 bitrate 44100 2 channels Stereo.

When I'm trying to convert to MP4 I've tried to select Normal and 48 bits with same response unable to run encoder. (Unable to run encoder 'C:\Program Files\Illustrate\dBpowerAMP\Compression\Mp4 (CLI)\encode.bat'

Also, I am encoding them to a file not a CD.

[LtData]

Hmm. Try converting your source WAV to 16-bit 1 channel 44100 Hz first and then 16-bit 2 channel 44100Hz. Lastly, convert this final WAV to mp3 or mp4. I think the problem is the low frequency of your source file.

[neilthecellist]

Optionally, you can have Professional Frequency Conversion turned on.

Go through Start Menu >> All Programs >>dBpowerAMP Music Converter >> dMC Configuration and then check off Professional Frequency Conversion

[LtData]

Whether PFC (Pro Frequency Conversion) is checked has no bearing on this problem. It seems that the mp4 decoder and for certain the mp3 encoer doesn't like the low frequency of her source file. Also, trying to change both the channels and frequency at once won't work either when they tried to make a WAV file. Therefore, doing this one step at a time (increasing frequency and then changing channels later) should solve the problem.

Edit: However, checking PFC would make the resulting file sound better due the large frequency change.

[neilthecellist]

I see....

[nikki]

Hi

Well, some of my wavs were already the specifications you had. But, I tried again and I reinstalled the codec again and same result. Says it can't open the file.

[nikki]

Ok you'll never believe this......for some reason it popped into my head to turn off my firewall and when I did.....it worked. So, it was my Kerio firewall all this time.

Thanks for all your time and suggestions! My goodness I have spent so much time on this. I'm just glad it's over!

[neilthecellist]

Ok you'll never believe this......for some reason it popped into my head to turn off my firewall and when I did.....it worked. So, it was my Kerio firewall all this time.

Thanks for all your time and suggestions! My goodness I have spent so much time on this. I'm just glad it's over!

But now I'm curious. How'd a firewall cause a conversion problem?

[ChristinaS]

But now I'm curious. How'd a firewall cause a conversion problem?
Hmm, maybe it prevented proper download or installation of the codec.

[neilthecellist]

Then that must be some firewall!

[ChristinaS]

Then that must be some firewall!
From what I've heard so far, Kerio is a tough firewall which can cause a lot of hardship to those who don't realize what it's doing and what it's blocking.