Can't add Rio 800

[Robert]

I am running win98, have installed the music converter, codecs and Rio 800 drivers. When I try to add a device nothing shows up in the list. 98 sees the 800 (control panel, system, devices), WMA sees the device but not Sveta Portable Audio.

I have tried uninstalling and re-installing but no luck. The same files and Rio work just fine under my notebook running 2000. Any ideas/suggestions?

Rob

[old_john]

same thing is going on with my rio 500. so far i havent got any advice that works. hang in there some one will eventually help us both in the mean time ive uinsalled and am using other programs . music match seems good. but i dont know if it supports rio 800. i sure would like to get this sveta going it looks like a good product.well i guess ill wheel chair myself back to the swing bed. hope we get help soon old_john aint got much time left.

[Spoon]

Robert - try adding the 800 in Windows 98, after unsucessfully trying, quit the add devices program and look in

C:\Program Files\illustrate\dbpoweramp\

there will be a file there called sveta-log.txt - please post the contents of that file here.

RE: Rio 500 - I have answered on the other thread

[Robert]

Here it is Spoon... Thanks for the help

---> Initializing WDM
Getting WDM Interface: Got
Creating Secure Channel: Created
Setting Certificate: Set
Setting Authentication Interface: Set
Authenticate V1 Protocol: Authenticated
Acquiring Top-level WMDM Interface: Acquired
Acquiring Enumerate Devices Pointer: Acquired
<--- WDM Initialized
Filling Device List
Resetting Device Enum
Device Enum Reset
Getting Next Device
Filling Device List Exit
Deleting WDM: Freeing Enumerate Device : Freed
Freeing Top-Level WMDM Interface : Freed
Freeing SAC : Freed
Deleted

[Spoon]

I will try a Rio 800 on my Windows 98 next week sometime.

Can you try Windows Media Player v7 to connect to your Rio 800? Sveta uses the same communications as WMP v7.

[Robert]

Spoon,

I installed WMP v7 and it saw the 800. Then I went back and tried to add the 800 and voila... it worked.

I now have a new issue. When I exit the converter I get a stack dump. The files are converted and transfered so I can live with the error but if you have any suggestions....



MUSICCONVERTER caused an invalid page fault in
module MUSICCONVERTER.EXE at 017f:00423bc5.
Registers:
EAX=00000001 CS=017f EIP=00423bc5 EFLGS=00010202
EBX=fffa61c7 SS=0187 ESP=0066f910 EBP=0066f920
ECX=c175f800 DS=0187 ESI=7ff488cb FS=1247
EDX=81957abc ES=0187 EDI=00000002 GS=0000
Bytes at CS:EIP:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Stack dump:
00790180 7ff48350 0066f920 00000000 00540250 00000003 0040da01 8194d1cc 78002901 01413bdd 00790180 000000f8 00790810 83442000 00000104 505c3a00

[Spoon]

There must have been something missing from the system that the WMP added, I will have to investigate.

The crashing on exit is a known bug, I will fix it ASAP

[HeSave]

Hello Spoon,

Thanks for your reply. That has solved the problem for me as well. The problem was that I had always been using Rio's standard Real Jukebox software which is why SPA couldn't see my rio 800.

As soon as I got Windows Media player to see my rio 800, SPA also saw it and installed the desktop icon.

However, I am not out of the woods yet! Whenever I try to run SPA from the desktop icon, it says 'The Power Pack needs to be installed to run the program' and asks me to go to the website.

I thought the power pack is installed as part of SPA. I downloaded and installed the power pack again anyway, but I still get the same message and can't run the program.

Please help. I'm getting so close to success!

Thanks

HeSave.

[Spoon]

Sounds like it has expired, if it has run this:

http://www.dbpoweramp.com/bin/ReactivatePP.exe

[HeSave]

Hey thanks Spoon - it works fine now.

Your program is great. I haven't played with it much yet, but I have a few ideas that I will post soon in the Wishlist.

Thanks again.

HeSave