Still No Go :(

[Deion G.]

well unfortunately its still no go i uninstalled everything and reinstalled tehnewer stuff still no go :( could it be because i have rioport and audible programs on my machine as well ??? and teh drivers from those for them all??

[Spoon]

Which part is crashing? I think you need to remove the Rio500 Sveta Driver then try to just detect the 600/800.

The Rio 500 USB driver will blue screen windows if it cannot find the 500, but does find a 600 or 800.

[Deion G.]

still freezes even after uninstalling the 500 driver

[Spoon]

Can you post the Sveta-log.txt please after it has frozen, you will find it in C:\Program Files\Illustrate\dBpowerAMP\

Thanks

[Deion G.]

well i uninstalled everything and didnt install the 500 driver. it only lists my c and d drive. it does not list my rio600 at all. audible software and rio port all do as well as a few other progs..

here is the text file

[Deion G.]

i dotn think it uploaded. so here it is here


---> Initializing WDM
Initializing Com: Initialzed
Getting WDM Interface: Got
Creating Secure Channel: Created
Setting Certificate: Set
Setting Authentication Interface: Set
Authenticate V1 Protocol: Authenticated
Acquiring Top-level WMDM Interface: Acquired
Acquiring Enumerate Devices Pointer: Acquired
<--- WDM Initialized
Filling Device List
Resetting Device Enum
Device Enum Reset
Getting Next Device
Got Device: C:
Releasing Device
Device Released
Getting Next Device
Got Device: D:
Releasing Device
Device Released
Getting Next Device
Filling Device List Exit
Deleting WDM: Freeing Enumerate Device : Freed
Freeing Top-Level WMDM Interface : Freed
Freeing SAC : Freed
Uninitializing COM : Uninitialized
Deleted

[Spoon]

That is very odd that it finds D: and C:, I am guessing they are normal hard disks? Normally it will only find any removable drives.

[Deion G.]

yep those are my harddrives :(

[Spoon]

Have you tried Mediaplayer 7 or 8 with your Rios?

[Deion G.]

same thing :( odd that it sees my c and d drive. ill try my other computers and see if its the same thing

[Unregistered]

I downloaded the Sveta and also the Rio500 driver. I hear the noise when I plug my Rio500 to the USB to my PC. WIndows XP then tries to install tha hardware, but it fails.

I try using Sveta "Add Device", but my Rio500 does not show-up in the menu (no devices do). Now what???

[Spoon]

Windows has to fully recognize the Rio 500 for it to work - are you using hte right USB cable? you might want to look at www.rioworld.org for help.

[Unregistered]

Yes, I am using the USB cable that I came with my Rio500, and which I have been using for 2 years with RioPort AudioManager software on Windows 98. However, I am now trying to use Sveta b/c RioPort AudioManger does not work for WIndows XP.

Bottom line is that when i go to "Add Device" in Sveta, I don't see anything. I did install the Rio500 driver from your web page.

Any thoughts?
Thanks.

[Spoon]

Check that you have a full battery and the Rio is plugged straight into the computers USB.

For Sveta to work the Rio 500 should appear under USB (as a Rio 500) in windows device manager (Windows Key + Break >> Hardware >> Device Manager).

[Unregistered]

I went to "Device Manager" and see the Rio500 appear, but it has a yellow question-mark icon next to it. When I select "properties" for it, it shows the problem is that XP doesn't have the driver to run Rio500.

When I go to Sevta "Add Device", I see that I downloaded the Rio500 driver from your website. However, I still am not able to see anything in the "Add Device" selection list. Nothing, including my Rio500, appears in the list.

Any thoughts?
Thanks.

[Spoon]

You will need an actual system driver as well, download a USB driver from www.rioworld.org