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breakfast11
05-29-2007, 10:59 PM
Our school has just purchased a power pack but in the confirm email the links to the software do not work - neither of them - although on close inspection both the main link and the alternative are the same.

I have to report to the principals to say the charge went through but I cant access the product :vmad:

http://www.shsr7.sa.edu.au/images/Capture_3.jpg

Is there a possible reason for this?

LtData
05-29-2007, 11:13 PM
It might be a problem with SWREG, try again tomorrow.

Note that SWREG is a third-party that handles the purchasing, we have no control over problems they have, nor do we have a way to fix it. Try contacting them if the problem persists.

breakfast11
05-29-2007, 11:18 PM
Ok - thanks - hopefully it is that - maybe a firewall issue here at work - will try at home tonight and let you know.

breakfast11
05-29-2007, 11:26 PM
I have the file - I went into our N2H2 filter and gave specific 'allow' access to 'swreg' and I got the download dialogue box. :smile2:

LtData
05-30-2007, 12:20 AM
Good to hear :)

Enjoy using dMC!